Privacy Policy — BAEI Cargo

Effective date: January 1, 2025 · Last updated: January 1, 2025

BAEI Cargo ("BAEI Cargo," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through baeicargobd.com (the "Site") and our related services, how we use it, and the choices you have. If you do not agree with this Policy, please do not use the Site.

1. Information we collect

1.1 Information you provide

Contact and quote requests: name, company, email, phone number, origin and destination, commodity description, weights and dimensions.
Tracking requests: shipment reference numbers and, optionally, your email address for updates.
Correspondence: the content of any message you send us by email, phone or web form.

1.2 Information collected automatically

Log data: IP address, browser type, operating system, referring URL, pages viewed, and access times.
Cookies and similar technologies: see our Cookie Policy for details.

2. How we use information

To respond to quote, tracking, and general inquiries.
To provide freight forwarding, customs brokerage, warehousing, and related services.
To operate, secure, and improve the Site and our services.
To comply with legal and regulatory obligations (including US customs, export controls, and tax rules).
To send occasional service updates. We do not send unsolicited marketing email.

3. Legal bases (for EEA / UK visitors)

Where GDPR applies, we process personal data on the following bases: performance of a contract (delivering the services you request), our legitimate interests (running and improving our business), your consent (for optional cookies), and compliance with legal obligations.

4. Sharing of information

We do not sell personal information. We share it only with:

Vetted service providers who help us deliver the services (e.g. carriers, overseas agents, IT hosting).
Government authorities where required by law (e.g. US Customs and Border Protection).
Professional advisers such as auditors and attorneys under confidentiality obligations.

5. Data retention

We keep personal information only as long as needed for the purposes described above and to meet legal, tax and record-keeping obligations (typically five years for shipment records under US customs regulations).

6. Security

We use reasonable technical and organizational measures — including encryption in transit, access controls and staff training — to protect information under our control. No online service can be guaranteed 100% secure.

7. Your rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict processing of your personal data, and to object to processing or request portability. California residents have additional rights under the CCPA/CPRA, including the right to know and delete. To exercise any of these rights, email admin@baeicargobd.com.

8. Children

The Site is not directed to children under 13, and we do not knowingly collect personal information from them.

9. International transfers

We are based in the United States. If you access the Site from outside the US, your information will be transferred to and processed in the US.

10. Changes to this Policy

We may update this Policy from time to time. The "Last updated" date at the top reflects the most recent version.

11. Contact us

Questions about this Policy? Contact us at:
BAEI Cargo · 4221 Coral Berry Path, Gurnee, IL 60031, USA
Email: admin@baeicargobd.com · Phone: +1 (321) 263-8314